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Friday
September 3, 2010

1 Year Closed : 2.40 %
3 Year Closed : 2.90 %
5 Year Closed : 3.65 %

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People are Talking

"When, as a Notary Public, I meet with clients of Heidi regarding their purchase and/or mortgage legal documentation, each unfailingly sings her praises. They attest to her market experience, diligent research, attention to detail, and personal service. it is always our pleasure working with Heidi whose transactions come together seamlessly, undoubtedly due in part to her thoroughness but perhaps also because her clients are so well-prepared and happy. "
Carolynne Maguire (Maguire & Company) Vancouver

"Dear Heidi, As a single mother of two, I thought owning an own place was next to impossible, but you made that dream possible. You not only gave me a right advice to eliminate my loan to qualify for maximize loan amount, but also guided me through every step of the way. Not to mention the great rate you were able to secure for me. Purchasing a real estate can be stressful; however, this experience will stay with me for the rest of my life. Thank you Heidi for making our dream comes true. "
S.M Vancouver

"We got lucky in finding Heidi through my office colleague, we couldn't have asked for a better person to arrange all things so swiftly and professionally as she has done for us. Heidi certainly is a credit to Tthe Mortgage Group."
JM Coquitlam

"Heidi was very efficient and quick to respond to all of my questions. Extremely reliable and customer service oriented. "
T.I Vancouver

"Heidifs dedication and level of customer service is beyond what you could imagine. It probably comes from her background of being Japanese accustomed to treat each customer with attentions and care. I could not have asked anything better. "
YS Richmond

"Heidi was very helpful in securing the best rate for our mortgage. As first time home buyers we could not have asked for anything else."
S. Chobotar Burnaby

"Dear Heidi, Thank you so much for the outstanding service you continually provide for my clients. As a Realtor, I need a mortgage broker I can rely on to get my clients approved and put their minds at ease. You have delivered all this and more! I really appreciate your promptness, attention to detail, thoroughness, and incredible professionalism. I am able to confidently negotiate deals on behalf of my clients by stating "Heidi Hamano has pre-approved these buyers and she has never let me down." Of course, I have been impressed with the terrific rates you have been able to obtain and also with your ability to arrange financing for clients who had been turned down by banks. My clients always tell me how pleased they were with you and your services. I know a big part of that is your caring nature that allows people to be comfortable talking about their finances with you and asking questions when they don't understand. I look forward to sending you more clients as I know they will receive great rates, personal service, and great selection of mortgage products. With sincere appreciation, "
Tracey Clermont-Prudential Sterling Realty Burnaby

"My husband and I used Heidifs service for a switch of our mortgage. Initially, we are going to sign a renewal with our current bank, but Heidi was able to secure a better rate with a different bank while providing an excellent service throughout. Her service did not end when we signed the paper with a new bank, but she kept a close follow up till the end, even negotiated a further rate reduction just right before a closing of our mortgage. We are extremely grateful for her dedication and customer service driven approach. Without any hesitation, we would recommend her to our friends and family members. "
Mr. S D & Ms. N T Vancouver

"Heidi Hamano provided an excellent service and we are extremely satisfied what she was able to do with our mortgage. Without any hesitation, I would definitely recommend her to our friends who are in need for mortgages. "
Mike Vancouver

"I found Heidi to be very professional and personable. She was very accommodating, helpful and knowledgeable. She answered all my questions and concerns. She responded very quickly to my e mails. Does she ever sleep?? Great Mortgage Specialist. She is on your side! "
Ms. D.D. Pitt Meadows

"Your professionalism & dedication is so impressive that we are extremely grateful we have you as our mortgage specialist. You went above and beyond the service call. Thank you for your help in securing the best mortgage rate that suited us perfectly. You are highly recommended to our friends and family. "
Juliet Badua & Mila Asuncion Vancouver

"We are honored to have Heidi Hamano as our mortgage adviser for our Re-mortgage. Our experience was made very pleasant every step of the way because of her constant support. You have tremendous sympathy and has the willingness to put yourself in our shoes. You provided us with answers to all our questions, and not only explain it, but also shared your suggestions. Heidi never pushed us, but gave us more than enough hints, so that we can make our own decisions. Special thanks for taking the time in explaining in both in English and in Japanese. Your knowledge and multi language skill was a life saver for us. We are very fortunate to have found you. Thank you for your assistance Heidi. "
Jim, Mico and our dog Pooh Lower Mainland

"I really enjoyed the experience with Heidi. She helped me through the whole process step-by -step. She promptly answered all questions I had. She found what I was looking for best to suite my need. I would definitely recommend her service to my friends, family and colleagues. "
Mr. Vel Vilaysane Surrey

"Dear Heidi, I just moved into my new condo in early May and loving it. Being a mother with a busy working schedule, it was the best decision to have you securing my mortgage. You demonstrated a great deal of professionalism by providing unbiased advice and unparalleled service. If someone I know would be in a market for a mortgage, I would, without hesitation, recommend your name. "
Ms. K. E. Coquitlam

"I have worked with Heidi for my clientfs real estate transaction. Through dealing with her, I found her to be a genuine, dedicated and extremely time sensitive. As a realtor, I have to make sure that my clients are well taken care of in terms of securing the best possible mortgage. Heidi worked diligently to guide my clients every step of the way throughout the process which allows me to concentrate in finding their dream home. I would certainly like to work with her again, because she really cares. "
Ms. Debbie Matsuura Sutton Centre Realty

"Heidi answered all our questions and being very helpful throughout the entire process. On a scale of 1 to 10, I would rate a quality of her service is to be 10 and most definitely recommend her service to our friends, family members and colleagues. "
Ms. Nadine Kaspick New Westminster

"Heidi Hamano has a drive to make every outcome a winning one for her clients. She completely oversaw each obstacle in my obtaining a mortgage, reassuring me that my investment was in good hands. I got the home I wanted, hassle and worry free because Heidi managed it for me. "
Audrie V. Coquitlam

"It was a pleasure doing business with Heidi. When my clients and I needed her assistance she was always available and gave us good advice and information. She is dedicated and trustworthy person to deal with. Ifm definitely looking forward to working with her again. "
Yukie Lalonde HomeLife Benchmark Realty Walnut Grove Langley

"Dear Heidi, you have exceeded our expatiations. We were able to get the mortgage that suited us best and we could not have done it without you. I would recommend your service without any hesitation. Sincerely "
Mr. & Mrs. Hamnett Surrey

"Heidi has provided great service. She is totally reliable and punctual. Client oriented while providing very through information. She handled all my questions quickly and precisely giving me all the information I requested. Went over and above customer service levels, highly meeting my expectations. She is a pleasure to work with. I would definitely recommend her service to people whom I know. "
Patricia Birch Vancouver

"Dear Heidi, Your attention to details and extensive knowledge were the biggest advantage for utilizing you service. You assessed our overall situation to determine the most suitable mortgages to accomplish a purchase of our home. You ability to translate industry jargons into simple terminology so that we could be well informed was a definitely plus. I would recommend your service to my family members, friends, and co-workers without any hesitation. "
Mr. SM and Mrs. SM Burnaby

"When it comes to helping my clients buy or sell real estate, working out a budget and securing the financing is the first step to a successful transaction. In Vancouver's fast-paced marketplace, I need to know I am working with a highly experienced mortgage broker who can act fast while still providing the absolute best rate and terms for my clients' unique needs. As a key team player, Heidi Hamano has consistently risen to the challenge, providing honest, reliable service in record time. Her genuine concern for my clients' needs and her appreciation of time-sensitive transactions is a breath of fresh air. Heidi is always thorough, confirming all pertinent information from the start. She leaves nothing to chance and works hard to provide solutions, options and reassurance to my clients, especially nervous first-time buyers. Heidi's pleasant personality and extensive knowledge is an asset to anyone seeking professional mortgage and financial solutions. You are in good hands when you call Heidi! "
Emma Lisa Raffo RE/MAX Crest eraffo@remax.net Vancouver

"Dear Heidi You have guided us through every step of the process by making yourself available anytime to answer our questions, providing extensive follow up and quick service. We are very grateful to have a mortgage specialist like you to secure our finance. We would definitely recommend your service to our families, friends and colleagues when they are in a market for mortgages. "
Mr. TN and Mrs. JN Vancouver

"Dear Heidi Hamano, I wanted to write this letter to thank you and The Mortgage Group for all of the assistance that you have provided in searching our new commercial mortgage. Making the best decision often requires access to all available information. So I really appreciate the time you spent in exploring all of our financing alternatives, filtering them, and then presenting us with the best options for consideration. Success in business is about choosing the right people to work with and I would confidently recommend your service to anyone that is considering financing of any type. The next time I am looking for a mortgage, my first call will be to you. Warm regards, Toby Barazzuol President, Eclipse Awards International Inc. Selected by Business in Vancouver as one BC top 40 business people under 40 in 2005 "
Toby Barazzuol President of Eclipse Awards International Inc. Vancouver

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